Internationally experienced business leader who has successfully founded consulting practices around the world, and led and delivered highly complex multi-year digital transformation programs for global companies around the world, as a consulting partner at PwC and consulting executive at Cisco Systems. Co-founded PwC’s Communications Industry consulting practice in the U.S. and grew practice to $200 million in three years. Co-founded PwC’s Market & Customer Management consulting practice in the U.S. and grew practice to over $100 million in three years. Moved to Hong Kong and founded PwC’s Asia Pacific Market & Customer Management consulting practice, and grew practice to $53 million in two years. Digital transformation programs led and delivered ranged from omnichannel/communications to customer care and billing to contact centers to performance analytics and reporting.
Lived and worked in the U.S., Asia (Hong Kong) and Europe (London). Mentor and advisor to startup companies ranging from cryptocurrency investing to AI powered employee engagement. Instructor at startup accelerators and boot camps, including 500 Startups Growth Accelerator, and 500 Startups boot camps including “Go-To-Market Plan”, “Marketing and Sales” and “Building and Leading Exceptional Teams.”
Experience in the financial services, banking, insurance, communications, computer, high tech, automotive and airline industries.